Hardware Technician Job Opening in Changanassery

As a Hardware Technician, you will be responsible for installing, maintaining, and troubleshooting computer hardware systems and peripherals. Your role involves diagnosing hardware issues, repairing or replacing faulty components, and ensuring the smooth functioning of computer systems. The ideal candidate will have technical expertise in hardware repair, strong problem-solving skills, and the ability to provide excellent customer service. Key Responsibilities: Hardware Installation and Configuration: Install, assemble, and configure computer hardware components, including CPUs, motherboards, RAM modules, hard drives, and expansion cards. Connect peripheral devices such as printers, scanners, monitors, and external drives to computer systems as required. Hardware Troubleshooting: Diagnose hardware problems, including system crashes, component failures, and connectivity issues, using diagnostic tools and techniques. Identify root causes of hardware issues and implement appropriate solutions to resolve them efficiently. Hardware Repair and Maintenance: Repair or replace faulty hardware components, such as power supplies, graphics cards, memory modules, and storage devices, to restore system functionality. Perform routine maintenance tasks, such as cleaning internal components, checking cable connections, and updating firmware or drivers, to prevent hardware failures. Hardware Upgrades and Expansion: Upgrade computer hardware components to improve performance, increase storage capacity, or enhance functionality based on customer requirements. Install additional hardware components, such as memory modules, graphics cards, or network adapters, to expand system capabilities as needed. Documentation and Reporting: Maintain accurate records of hardware inventory, repairs, and service activities using ticketing systems or maintenance logs. Generate reports on hardware performance, reliability, and maintenance activities to track trends and identify areas for improvement. Customer Support: Provide technical support and assistance to customers regarding hardware issues, troubleshooting steps, and recommended solutions. Communicate effectively with customers to understand their needs, explain technical concepts, and ensure satisfaction with hardware services provided. Qualifications and Skills: Diploma or degree in Computer Hardware Engineering, Information Technology, or a related field. Proven experience as a hardware technician, computer technician, or similar role, with expertise in hardware installation, troubleshooting, and repair. Knowledge of computer hardware components, architectures, and compatibility requirements. Familiarity with diagnostic tools, hardware testing methods, and repair techniques. Strong problem-solving skills and the ability to analyze hardware issues systematically. Excellent communication and interpersonal skills, with a customer-focused approach to service delivery. Certification in hardware repair or relevant industry certifications (e.g., CompTIA A+, CompTIA Network+, etc.) is a plus. Additional Information: This position may require occasional travel to customer sites for on-site hardware support or service calls. Training and professional development opportunities may be provided to enhance technical skills and stay updated on hardware advancements.