Receptionist Job Opening in Malappuram

We are currently seeking a skilled and friendly Receptionist to join our team in Malappuram. The Receptionist will be the first point of contact for visitors and guests, providing excellent customer service and administrative support. The ideal candidate should have strong communication skills, attention to detail, and a professional demeanor. Responsibilities: Greet and welcome visitors, guests, and clients in a warm and friendly manner. Answer phone calls, emails, and inquiries promptly and professionally. Provide information about the organization, its services, and facilities to guests and callers. Manage appointments, reservations, and inquiries using scheduling software. Maintain a tidy and organized reception area, ensuring it is well-stocked with brochures, magazines, and other materials. Direct visitors to appropriate personnel or departments and handle inquiries or requests as needed. Assist with administrative tasks, including filing, data entry, photocopying, and scanning documents. Handle incoming and outgoing mail and deliveries. Ensure security by following procedures and controlling access (monitor logbook, issue visitor badges). Handle payments for services or products and maintain accurate records of transactions. Collaborate with other administrative staff and departments to ensure smooth operations. Adhere to company policies and procedures, including confidentiality guidelines. Handle any other duties as assigned by the supervisor or management. Requirements: Proven work experience as a Receptionist, Front Desk Representative, or similar role. Excellent verbal and written communication skills in English and Malayalam. Additional languages are a plus. Professional appearance and demeanor with a welcoming personality. Strong organizational skills and the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software. Customer service-oriented attitude with the ability to remain calm and courteous under pressure. Ability to handle sensitive information with discretion and maintain confidentiality. Flexibility to work shifts, including evenings, weekends, and holidays, as needed. High school diploma or equivalent qualification. Additional education or training in hospitality or administration is preferred. This job description outlines the primary responsibilities and qualifications for the Receptionist position in Malappuram. The duties may be adjusted based on the specific needs of the organization.