• Job Id
    981225
  • Company
    bike showroom
  • Job Type
    Full Time
  • Post Date
    11 March 2024

Customer Relation Executive Job Opening in Vyttila

Vyttila, Kerala
Full Time

Requirements

  • Monthly Salary
    ₹ 0 - ₹ 0
  • Required Gender
    Female
  • Qualification
    Degree/ Excellent Communication Skills

you will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a customer-centric approach, and the ability to work effectively in a team environment. Key Responsibilities: Respond to customer inquiries via phone, email, and in-person. Provide information about products/services, pricing, and availability. Resolve customer complaints and escalate issues as needed. Maintain accurate records of customer interactions and transactions. Coordinate with other departments to ensure timely resolution of customer issues. Keep up-to-date with product knowledge and company information. Assist with customer feedback collection and analysis. Work closely with the sales team to support customer retention and growth.