Automobile Service Advisor Job Opening in Vyttila

As an Automobile Service Advisor at our Vytilla location, you will be the primary point of contact for customers requiring maintenance or repairs on their vehicles. Your role will involve providing exceptional customer service, assessing vehicle issues, and coordinating with our skilled technicians to ensure efficient and effective repairs. This position requires strong communication skills, technical knowledge of automotive systems, and a commitment to customer satisfaction. Responsibilities: Greet customers and listen to their concerns regarding their vehicles. Conduct thorough vehicle inspections to accurately identify issues and provide repair recommendations. Provide detailed explanations of necessary repairs and associated costs to customers. Schedule service appointments and communicate effectively with the service team to ensure timely completion of work. Maintain a high level of customer satisfaction through proactive communication and follow-up. Handle customer inquiries via phone, email, and in-person with professionalism and courtesy. Utilize our computerized systems to create and manage work orders, estimates, and invoices. Keep abreast of manufacturer recalls and warranty policies to inform customers accordingly. Uphold dealership and manufacturer standards for quality and customer service.