Tea Maker Job Opening in Pathanamthitta

As a Tea Maker in Pathanamthitta, your primary responsibility is to prepare and serve high-quality tea beverages to customers in a timely and efficient manner. You will be tasked with brewing tea, preparing ingredients, and ensuring customer satisfaction by delivering excellent service. Key Responsibilities: Tea Preparation: Brew tea using traditional methods or specialized equipment, ensuring consistent quality and flavor. Follow recipes and brewing techniques to prepare various types of tea, including black tea, green tea, herbal tea, and specialty blends. Ingredient Preparation: Prepare ingredients such as milk, sugar, spices, and flavorings according to customer preferences and recipe specifications. Measure ingredients accurately and adjust proportions to achieve desired taste and consistency. Customer Service: Greet customers warmly, take orders, and provide recommendations on tea selections or menu items. Interact with customers in a friendly and courteous manner, answer questions about tea varieties, and address customer concerns or special requests. Beverage Customization: Customize tea beverages based on customer preferences, such as adjusting sweetness levels, adding flavor syrups, or accommodating dietary restrictions. Ensure accuracy and attention to detail in fulfilling customer orders. Presentation: Serve tea beverages attractively in appropriate cups, mugs, or containers. Garnish drinks with decorative elements such as lemon wedges, mint leaves, or cinnamon sticks to enhance visual appeal. Maintaining Cleanliness: Maintain cleanliness and sanitation standards in the tea preparation area, equipment, and utensils. Clean and sanitize tea-making equipment, countertops, and serving stations regularly to ensure food safety and hygiene. Inventory Management: Monitor tea inventory levels, replenish supplies as needed, and rotate stock to ensure freshness. Keep track of ingredient usage, wastage, and expiration dates to minimize food waste and optimize inventory management. Cash Handling: Handle cash transactions accurately, process payments, and provide change to customers. Operate cash registers or POS systems to ring up sales, generate receipts, and reconcile cash drawers at the end of each shift. Team Collaboration: Collaborate with other staff members, including kitchen staff, servers, and supervisors, to ensure smooth operations and efficient customer service. Communicate effectively with team members to coordinate tasks and fulfill customer orders promptly. Customer Satisfaction: Focus on customer satisfaction by providing attentive service, addressing customer feedback or complaints promptly, and striving to exceed customer expectations. Ensure a positive dining experience for every customer visiting the tea shop. Qualifications: High school diploma or equivalent qualification. Previous experience in a similar role, such as a tea maker, barista, or beverage server, preferred but not required. Knowledge of tea varieties, brewing techniques, and flavor profiles. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Attention to detail and adherence to food safety and hygiene standards. Basic math skills for cash handling and transaction processing. Flexibility to work shifts, including evenings, weekends, and holidays. Joining our team as a Tea Maker offers an exciting opportunity to showcase your passion for tea and provide exceptional service to customers in Pathanamthitta. If you have a love for tea culture, hospitality, and teamwork, we encourage you to apply and become part of our tea-making team.