Floor Manager Job Opening in Wayanad

We are seeking a dedicated and experienced Floor Manager to join our team in Wayanad. As a Floor Manager, you will be responsible for the day-to-day operations on the floor of our establishment, ensuring excellent customer service, efficient workflow, and a positive work environment. Responsibilities: Staff Management: Supervise and manage floor staff, including waiters, hosts, and other frontline employees. Create employee schedules and ensure adequate staffing levels to meet customer demand. Provide training and support to staff members, ensuring they deliver exceptional service. Customer Service: Ensure high levels of customer satisfaction by addressing any issues or complaints promptly and professionally. Interact with customers to gather feedback and improve services. Monitor the overall dining experience and make improvements as necessary. Operations Management: Oversee the day-to-day operations on the floor, including seating arrangements, order management, and cleanliness. Maintain quality standards for food and service. Monitor inventory levels and coordinate with the kitchen staff to ensure timely food preparation and delivery. Team Leadership: Lead by example, demonstrating excellent customer service and professionalism. Foster a positive and collaborative work environment among staff members. Conduct regular meetings with the team to communicate goals and updates. Administrative Tasks: Handle cash management, including opening and closing procedures. Prepare reports on sales, customer feedback, and other relevant metrics. Assist in marketing and promotional activities to attract more customers.