Billing Job Opening in Kodungallur

As a Billing Clerk in Thrissur, your primary responsibility is to accurately prepare and process invoices, bills, and other financial documents related to customer transactions. You will play a crucial role in ensuring the timely and accurate recording of sales, payments, and account balances, as well as providing excellent customer service in resolving billing inquiries and discrepancies. Key Responsibilities: Invoice Preparation: Generate and prepare invoices and bills for products or services rendered to customers, ensuring accuracy in pricing, quantities, and discounts applied. Billing Systems: Utilize billing software or accounting systems to input and process billing data, maintain customer records, and generate billing reports as needed. Sales Transactions: Record and reconcile sales transactions, receipts, and payments received from customers, ensuring proper documentation and adherence to payment terms. Payment Processing: Receive and process payments from customers by cash, credit card, check, or electronic transfer, verifying amounts and updating accounts receivable records accordingly. Account Reconciliation: Reconcile billing statements with accounts receivable records, identify discrepancies or unpaid invoices, and follow up with customers to resolve outstanding balances. Customer Inquiries: Address customer inquiries, concerns, and requests related to billing, invoices, and payment methods courteously and professionally, providing assistance and clarification as needed. Billing Disputes: Investigate and resolve billing disputes or discrepancies, coordinating with internal departments, sales teams, and customers to ensure timely resolution and customer satisfaction. Recordkeeping: Maintain accurate and up-to-date records of billing transactions, adjustments, and correspondence with customers, ensuring compliance with accounting standards and regulatory requirements. Reporting: Prepare and generate billing reports, aging analyses, and financial statements to monitor accounts receivable status, cash flow, and outstanding balances for management review. Team Collaboration: Collaborate with sales, accounting, and other departments to ensure alignment and accuracy of billing processes, resolve issues, and improve overall efficiency and customer service. Qualifications: Previous experience as a Billing Clerk, Accounts Receivable Clerk, or similar role in a retail, hospitality, or service industry setting is preferred but not required. Proficiency in computerized billing systems, accounting software, and Microsoft Office applications, particularly Excel and Word. Strong numerical aptitude and attention to detail, with the ability to accurately calculate figures, reconcile accounts, and detect errors. Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and multitask effectively in a fast-paced environment. Effective communication skills, both verbal and written, with the ability to interact professionally with customers, colleagues, and vendors. Customer service orientation and the ability to handle inquiries and resolve issues courteously, efficiently, and diplomatically. Familiarity with billing and invoicing procedures, payment processing methods, and financial reconciliation processes. Basic knowledge of accounting principles, accounts receivable management, and billing regulations. High school diploma or equivalent qualification; additional education or certification in accounting or finance is an advantage.