Floor Supervisor Job Opening in Thiruvananthapuram

A Floor Supervisor plays a crucial role in overseeing and managing the day-to-day operations on a specific floor or department within a business. While the specific duties may vary depending on the industry or type of business, here is a general job description for a Floor Supervisor in Thiruvananthapuram: Job Title: Floor Supervisor Location: Thiruvananthapuram Job Summary: The Floor Supervisor is responsible for leading and supervising the activities on a designated floor or department to ensure smooth operations, exceptional customer service, and efficient workflow. The role involves managing a team of staff, monitoring inventory levels, and maintaining a positive and productive working environment. Key Responsibilities: Team Leadership: Supervise and lead a team of floor staff, providing guidance, training, and support as needed. Foster a positive and collaborative work environment to enhance team morale and productivity. Customer Service: Ensure excellent customer service by instructing staff on proper customer interaction and addressing customer inquiries or concerns. Monitor and maintain high standards of service to meet customer satisfaction goals. Operations Management: Oversee daily operations on the floor, including opening and closing procedures, ensuring proper staffing levels, and coordinating breaks. Implement and enforce company policies and procedures to ensure compliance. Inventory Control: Monitor and manage inventory levels, including restocking merchandise and conducting regular inventory checks. Coordinate with the inventory team to optimize stock levels and minimize shortages. Sales and Targets: Work with the sales team to achieve sales targets and promote upselling of products or services. Analyze sales trends and provide recommendations for improving performance. Communication: Communicate effectively with other departments, management, and staff to relay important information and address any issues promptly. Conduct regular team meetings to discuss goals, expectations, and address concerns.