Field Sales Manager Job Opening in Malappuram

A Field Sales Manager in Malappuram, Kerala, is responsible for overseeing a team of sales representatives who engage in face-to-face interactions with customers in designated geographical areas. Their primary objective is to drive sales revenue, expand market reach, and ensure customer satisfaction. Here's a detailed job description for a Field Sales Manager in Malappuram: Team Leadership and Management: Recruit, train, and supervise a team of field sales representatives. Set sales targets and performance goals for the team and provide ongoing coaching and feedback to help them achieve targets. Motivate and inspire team members to excel in their roles and foster a positive and collaborative team culture. Sales Strategy Development: Develop and implement strategic sales plans to achieve company objectives and targets. Identify target markets, segments, and potential customers within the assigned territory. Analyze market trends, competitor activities, and customer preferences to identify opportunities for growth and differentiation. Territory Management: Allocate territories and set coverage priorities for field sales representatives based on market potential and sales objectives. Ensure effective territory planning and route optimization to maximize sales productivity and minimize travel costs and time. Monitor and evaluate territory performance and adjust strategies as needed to meet sales targets and KPIs. Customer Relationship Management: Build and maintain strong relationships with key customers, distributors, and stakeholders within the assigned territory. Conduct regular visits to key accounts to understand their needs, address concerns, and strengthen partnerships. Resolve escalated customer issues and complaints in a timely and professional manner to ensure customer satisfaction and loyalty. Sales Performance Monitoring and Reporting: Track sales performance metrics, including revenue, margins, conversion rates, and customer acquisition costs. Generate sales reports and analysis to assess performance against targets, identify trends and opportunities, and make data-driven decisions. Provide regular updates and presentations to senior management on sales performance, market insights, and strategic initiatives. Training and Development: Provide training, guidance, and support to field sales representatives to enhance their sales skills, product knowledge, and customer service capabilities. Conduct regular performance reviews and development discussions to identify strengths, areas for improvement, and career growth opportunities for team members. Cross-Functional Collaboration: Collaborate with other departments such as marketing, product management, and operations to align sales strategies with overall business objectives. Communicate market feedback, customer insights, and competitive intelligence to relevant stakeholders to inform product development, marketing campaigns, and business decisions. Compliance and Ethics: Ensure compliance with company policies, sales procedures, and legal requirements governing sales activities. Promote ethical conduct, integrity, and professionalism among team members in all interactions with customers, partners, and competitors. Continuous Improvement: Continuously evaluate and refine sales processes, tools, and methodologies to enhance efficiency, effectiveness, and scalability. Stay updated on industry trends, best practices, and emerging technologies in sales management and incorporate relevant innovations into sales strategies and practices.