Body shop Manager Job Opening in Malappuram

We specialize in providing high-quality collision repair and bodywork services. As part of our commitment to excellence, we are seeking an experienced and skilled individual to join our team as a Body Shop Manager. Job Description: 1. Body Shop Operations Management: Oversee all aspects of the body shop operations, including estimating, scheduling, production, quality control, and customer service. Ensure efficient workflow management, resource utilization, and adherence to repair timelines and quality standards. 2. Team Leadership and Development: Lead and manage a team of body technicians, painters, estimators, and support staff, providing coaching, training, and performance feedback to maximize team productivity and morale. Foster a culture of excellence, teamwork, and continuous improvement, promoting safety, quality, and customer satisfaction as top priorities. 3. Estimating and Job Costing: Review and approve repair estimates, ensuring accuracy, completeness, and compliance with insurance requirements and industry standards. Monitor job costing and profitability, identifying opportunities to optimize costs, reduce waste, and improve profit margins while maintaining high-quality standards. 4. Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries, concerns, and expectations throughout the repair process. Build and maintain strong relationships with insurance partners, vendors, and suppliers to facilitate smooth and timely resolution of claims and repairs. 5. Quality Assurance and Compliance: Implement and enforce quality control processes and procedures to ensure that repairs meet or exceed industry standards and customer expectations. Ensure compliance with safety regulations, environmental requirements, and company policies and procedures in all body shop operations. 6. Equipment and Facility Management: Manage and maintain body shop equipment, tools, and facilities, ensuring proper functionality, safety, and cleanliness at all times. Identify equipment needs, upgrades, and maintenance requirements to support operational efficiency and effectiveness. 7. Reporting and Analysis: Prepare regular reports, metrics, and analysis on body shop performance, including productivity, profitability, customer satisfaction, and quality assurance. Utilize data-driven insights to identify trends, areas for improvement, and opportunities for operational optimization and business growth. Requirements: Bachelor's degree or diploma in Automotive Technology, Business Administration, or related field preferred. Proven experience in automotive body repair, collision repair, or a related role, with a minimum of [number of years] years of managerial experience. Strong leadership, communication, and interpersonal skills, with the ability to lead and inspire a diverse team in a fast-paced and dynamic environment. Proficiency in estimating software, shop management systems, and MS Office applications for job costing, scheduling, and reporting. Knowledge of insurance claims processes, collision repair industry standards, and regulatory requirements. Valid driver's license and willingness to travel occasionally for training, meetings, or customer visits. Benefits: Competitive salary and performance-based incentives Comprehensive benefits package, including health insurance and retirement savings plan Opportunities for professional growth and advancement within the organization Supportive work environment and collaborative culture focused on teamwork and excellence