Front Office Job Opening in Tirurangadi

Job Description: As a front office staff member, you will be the first point of contact for clients, customers, and visitors, therefore creating a positive impression and providing excellent customer service is essential. Your responsibilities may include, but are not limited to: Reception Duties: Greeting visitors and directing them to the appropriate person or department. Answering incoming calls, taking messages, and transferring calls to the relevant staff members. Handling incoming and outgoing mail and deliveries. Administrative Support: Assisting with general office tasks such as data entry, filing, photocopying, and scanning documents. Maintaining office supplies and inventory, and placing orders as needed. Assisting with scheduling appointments and managing calendars for staff members. Customer Service: Providing information to clients or customers regarding products, services, or company policies. Resolving customer complaints or inquiries in a professional and timely manner. Assisting with customer inquiries via phone, email, or in-person. Coordination: Coordinating meetings, conferences, and appointments. Assisting with travel arrangements and accommodations for staff members or clients. Documentation and Record-keeping: Maintaining accurate records and files, both electronic and hard copies. Ensuring confidentiality of sensitive information and following company policies and procedures regarding data protection. Communication: Communicating effectively with internal staff members as well as external clients or visitors. Providing administrative support to various departments as needed. Requirements: