Inside Sales Manager Job Opening in Kochi

As an Inside Sales Manager, you will lead a team of inside sales representatives responsible for generating leads, nurturing prospects, and closing sales deals through phone calls, emails, and online communication channels. Your primary objective will be to drive revenue growth, achieve sales targets, and maximize customer satisfaction. This role requires strong leadership skills, excellent communication abilities, and a strategic approach to sales management. Responsibilities: Team Leadership: Recruit, train, and manage a team of inside sales representatives, set clear sales targets and performance expectations, and provide coaching, mentoring, and support to help team members achieve their goals. Sales Strategy: Develop and implement effective inside sales strategies and tactics to generate leads, qualify prospects, and convert opportunities into sales, in alignment with overall business objectives and revenue targets. Lead Generation: Oversee lead generation activities, including outbound prospecting, cold calling, email campaigns, and social media outreach, to identify and engage potential customers and drive sales pipeline growth. Sales Process Management: Define and optimize the inside sales process, from lead qualification and needs assessment to product presentations, pricing negotiations, and closing, ensuring efficiency, consistency, and effectiveness at each stage. Customer Engagement: Build and maintain strong relationships with prospects and customers through proactive communication, follow-up, and relationship-building activities, to understand their needs and preferences and provide personalized solutions. Sales Performance Monitoring: Monitor and analyze sales performance metrics, such as call volume, conversion rates, sales cycle length, and revenue targets, and track team progress against sales goals using CRM software or sales tracking tools. Pipeline Management: Manage the sales pipeline, track opportunities, update pipeline stages, and forecast sales revenue accurately, to ensure visibility into future sales performance and proactively address any gaps or risks. Training and Development: Conduct regular training sessions, sales meetings, and performance reviews with inside sales team members to provide ongoing skills development, performance feedback, and motivation to drive continuous improvement. Collaboration: Collaborate with cross-functional teams, including marketing, product management, customer support, and operations, to align sales efforts with marketing campaigns, product launches, and customer needs, and drive overall business success. Reporting and Analysis: Generate reports on inside sales performance, activity metrics, and key performance indicators (KPIs), and provide insights, analysis, and recommendations to senior management for strategic decision-making and planning. Requirements: Bachelor's degree in business, marketing, or a related field. Proven experience in inside sales roles, with a minimum of [X years] experience in a managerial or leadership position. Strong leadership and management skills, with the ability to motivate and inspire a team to achieve sales targets and objectives. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and credibility with customers and team members. Results-oriented mindset, with a track record of driving sales performance and achieving revenue targets. Proficiency in CRM software, sales tracking tools, and Microsoft Office applications. Analytical skills, with the ability to interpret sales data, identify trends, and make data-driven decisions. Customer-focused mindset, with a commitment to delivering exceptional service and satisfaction. Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities and deadlines. Salary: Commensurate with experience and qualifications.