Billing Job Opening in Adoor

As a Billing Specialist at our company in Adoor, you will be responsible for accurately and efficiently processing billing transactions, generating invoices, and managing accounts receivable to ensure timely payment from customers. Your attention to detail and commitment to accuracy will be crucial in maintaining financial records and supporting the overall success of our business. Your duties will include but are not limited to: Invoice Generation: Prepare and generate invoices for products or services rendered to customers accurately and in a timely manner, ensuring compliance with billing policies and procedures. Billing Verification: Review sales orders, contracts, and other documentation to verify billing accuracy, resolve any discrepancies, and ensure that all billable items are accounted for. Customer Communication: Communicate with customers via phone, email, or mail to address billing inquiries, resolve payment issues, and provide outstanding customer service to ensure customer satisfaction. Payment Processing: Process customer payments, including checks, credit card payments, and electronic funds transfers, and accurately record transactions in the accounting system. Accounts Receivable Management: Monitor accounts receivable aging reports, follow up on overdue invoices, and collaborate with customers to secure timely payment and minimize delinquencies. Billing Reconciliation: Reconcile billing records with accounts receivable ledger to ensure accuracy and completeness of financial data, and investigate and resolve any discrepancies or variances. Reporting and Analysis: Prepare and analyze billing reports, metrics, and KPIs to track billing performance, identify trends, and make recommendations for process improvements or corrective actions. Documentation and Record-keeping: Maintain organized and up-to-date billing records, documentation, and files in accordance with company policies and regulatory requirements. Cross-functional Collaboration: Collaborate with other departments such as sales, customer service, and finance to address billing-related issues, provide support, and streamline billing processes. Requirements: Proven experience in billing, accounts receivable, or a related financial role, preferably in a fast-paced environment. Strong attention to detail and numerical accuracy, with the ability to analyze data and detect errors or discrepancies. Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders. Proficiency in using accounting software and billing systems, with experience in ERP systems preferred. Ability to prioritize tasks, manage multiple deadlines, and work efficiently under pressure. Strong problem-solving skills and the ability to resolve billing issues and disputes effectively. Bachelor's degree in accounting, finance, or a related field is preferred. Knowledge of relevant laws, regulations, and industry standards related to billing and accounts receivable.