Job Description
• Customer Engagement: Greet showroom visitors, field online or telephone inquiries, and conduct active-listening assessments of their budget and driving needs.
• Product Demonstration: Present vehicle features, specifications, safety systems, and technology, and manage test drives.
• Sales & Negotiation: Guide clients through pricing, trade-ins, financing options, and purchase contracts while overcoming objections.
• Pipeline & CRM Management: Track leads, record customer interactions, follow up on pending deals, and maintain data in the dealership CRM.
• Delivery & Relationship Building: Coordinate vehicle delivery, explain warranties/services, and follow up to secure repeat business and referrals.