Waiter/waitress Job Opening in Kochi, Ernakulam

Key Responsibilities Guest Experience: Greet guests, assist with seating, and provide informed recommendations on menu items, specialty dishes, and allergen information. Order Management: Accurately capture guest orders and efficiently route them through digital POS platforms. Coordinate timing with the kitchen to ensure synchronized food and beverage delivery. Service & Quality Control: Inspect all dishes for presentation and specification accuracy before serving. Handle guest feedback directly and escalate any operational non-conformances to the floor manager. Station Maintenance: Execute rigorous daily opening and closing SOP checklists. Sanitize tables, reset dining areas, and maintain designated hygiene and organization standards in the front-of-house. Safety & Compliance: Adhere strictly to HACCP food safety protocols, personal grooming standards, and restaurant health guidelines during all shifts.