Warranty Job Opening in Kalamassery, Ernakulam

• Claim Processing: Submit, track, and manage vehicle warranty claims with manufacturers or third-party providers using dealership management systems (e.g., IntelliDealer). • Documentation & Verification: Verify vehicle 17-character VINs, service histories, and maintenance records to ensure compliance with warranty terms. • Customer & Dealer Communication: Liaise with service advisors, mechanics, and manufacturer representatives regarding claim approvals, denials, and repair updates. • Audit & Compliance: Maintain accurate records of warranty parts, core returns, and financial reimbursements to pass internal and manufacturer audits. • Problem Solving: Resolve disputed or rejected claims by gathering additional technical data, repair orders, and diagnostic logs.