Job Description
Achieve collection targets within the given time frame.
Maintain regular follow-up with customers regarding pending payments.
Build and maintain good relationships with customers.
Provide proper information to customers regarding payment schedules, due dates, and outstanding amounts.
Issue receipts and ensure that all collections are properly recorded and deposited as per company procedures.
Follow up on overdue payments and assist in reducing outstanding amounts.
Maintain accurate records of daily collections and customer payments.
Submit daily collection reports to the Branch Manager / Collection Manager.
Coordinate with the branch team regarding customer accounts and pending collections.