Front office Staff Job Opening in Aluva, Ernakulam

We are looking for a smart, friendly, and organized Front Office Staff to join our travel agency in Aluva. Female candidates are preferred for this position. The selected candidate will be responsible for welcoming clients, handling walk-in and phone inquiries, managing appointments, and providing accurate information about travel packages and services. Daily responsibilities include answering calls and emails, maintaining customer records, preparing travel-related documents, coordinating with the sales and operations teams, processing bookings, and ensuring smooth front office operations. Candidates should have excellent communication and interpersonal skills, basic computer knowledge, and a professional appearance. The ability to multitask, handle customer queries efficiently, and maintain a positive attitude is essential. Prior experience in customer service or front office operations is an advantage but not mandatory. This role offers a great opportunity to build a rewarding career in the travel and tourism industry within a dynamic and customer-focused environment.