Customer Relation Executive Job Opening in Kalamassery, Ernakulam

We are looking for a friendly and professional Customer Relations Executive to join our building construction company in Edayar, Kalamassery. Female candidates are preferred. The ideal candidate will be responsible for handling customer inquiries, maintaining strong client relationships, coordinating with the sales and project teams, and ensuring excellent customer service throughout the construction process. Key responsibilities include responding to phone calls and emails, scheduling client meetings, updating customer records, following up on leads and project progress, addressing customer concerns, and providing timely solutions. Candidates should possess excellent communication and interpersonal skills, basic computer knowledge, and the ability to manage multiple tasks efficiently. A graduate or diploma holder with relevant customer service or administrative experience is preferred, although freshers with strong communication skills are also encouraged to apply.