Job Description
We are looking to hire a Head – Business Operations & Growth to lead and scale key areas across strategy and operations.
This is a senior leadership role requiring strong ownership, business acumen, operational discipline, and the ability to work across academics, marketing, sales, customer care, technology, and finance functions.
Role Overview:
The candidate will be responsible for driving business growth, operational excellence, and cross-functional coordination while ensuring scalability, profitability, and customer satisfaction.
Key Responsibilities:
• Drive market creation, marketing, sales, and customer engagement initiatives
• Oversee service delivery and ensure high customer satisfaction
• Manage profitability, cash flow, and operational efficiency
• Coordinate with external partners including digital marketing agencies and technology providers
• Lead cross-functional teams across academics, marketing, sales, customer care, technology, finance, and HR
• Ensure strong MIS, systems, processes, and governance structures
• Build a high-performance and execution-driven culture
• Liaise with auditors, bankers, and external stakeholders
• Drive strategic growth and scaling initiatives
• Implement AI and technology-driven solutions to improve efficiency and decision-making
Ideal Candidate Profile:
• Strong interest in academics, marketing, sales, and technology
• Entrepreneurial mindset with a strong execution focus
• Strong analytical thinking and problem-solving ability
• Excellent communication and stakeholder management skills (mandatory)
• Ability to work in a fast-paced, high-ownership environment
Education & Experience:
• B.Tech / B.E with MBA preferred
• 2–10 years of relevant experience (with strong leadership exposure)
• Exposure to US / UK / Australia markets will be an added advantage
• Age: 28–40 years
Compensation:
• Commensurate with experience, education, and demonstrated potential