Job Description
reputed Jewellery Shop in Thiruvananthapuram (TVM) is hiring a Customer Relations Executive. We welcome applications from both Male and Female candidates who have excellent communication skills and a passion for delivering exceptional customer service. The selected candidate will be responsible for greeting customers, handling inquiries, managing appointments, maintaining customer records, following up on customer feedback, resolving complaints professionally, and building long-term customer relationships. Additional responsibilities include coordinating with the sales team, assisting with promotional activities, and ensuring a pleasant shopping experience for every customer. Candidates should possess strong interpersonal skills, basic computer knowledge, and the ability to work in a fast-paced retail environment. Previous experience in customer service, retail, or jewellery sales is preferred; however, enthusiastic freshers are also encouraged to apply. We offer a competitive salary, a supportive work environment, incentives based on performance, and excellent career growth opportunities. Join our team and help create memorable customer experiences.