Job Description
A reputed Textiles showroom in Muvattupuzha, Ernakulam is hiring a Customer Care Executive. Female candidates are preferred. The selected candidate will be responsible for assisting customers, handling inquiries, providing product information, resolving customer concerns, maintaining customer relationships, and ensuring a pleasant shopping experience. The role also includes managing customer feedback, coordinating with the sales team, handling phone calls, and supporting daily showroom activities. Candidates should have excellent communication skills in Malayalam and basic English, a friendly attitude, and good customer service abilities. Basic computer knowledge, including email and data entry skills, is preferred. Previous experience in customer support, retail, or textiles will be an added advantage, but candidates with a positive attitude and willingness to learn are also encouraged to apply. The ideal candidate should be patient, confident, well-groomed, and capable of handling customers professionally. This is a great opportunity to develop a career in the textile retail industry with growth opportunities.