Customer Service Executive Job Opening in Kochi, Ernakulam

This position of Customer Service Executive Is for our clint, a major Telecom Company . work location kochi. We are hiring a Customer Service Executive for our BPO team. The ideal candidate will be responsible for handling customer inquiries through phone, email, and chat while delivering excellent customer support. Key responsibilities include resolving customer complaints, providing accurate information about products and services, maintaining customer records, and ensuring a high level of customer satisfaction. Candidates should possess strong communication and interpersonal skills, basic computer knowledge, and the ability to work in a fast-paced environment. The role requires active listening, problem-solving abilities, and a positive attitude when interacting with customers. Freshers and experienced candidates are welcome to apply. Training will be provided to help employees understand company processes and customer service standards. Candidates should be flexible to work in rotational shifts, if required. This is an excellent opportunity for individuals looking to build a rewarding career in the customer service and BPO industry.