Job Description
We are hiring a Customer Care Executive (Male/Female) for a leading textiles showroom in Perinthalmanna. The selected candidate will be responsible for providing excellent customer service by assisting customers with product inquiries, resolving complaints, handling feedback, and ensuring a pleasant shopping experience. Responsibilities include greeting customers, coordinating with the sales team, responding to phone and in-store inquiries, maintaining customer records, and supporting promotional activities when required. The candidate should possess good communication and interpersonal skills, a positive attitude, and the ability to handle customer concerns professionally. Basic computer knowledge and prior experience in customer service or retail are preferred, though freshers with strong communication skills are welcome to apply. The ideal candidate should be courteous, patient, well-organized, and customer-focused. This is an excellent opportunity to build a rewarding career in the textile retail industry with a professional work environment and opportunities for career growth.