Job Description
We are hiring a Customer Care Executive for our computer sales and service firm located in Thrissur. The candidate will be responsible for handling customer inquiries through phone, email, and in-person communication, ensuring prompt and professional support. Duties include managing service requests, logging complaints, coordinating with technical teams, following up on service status, and maintaining customer records using basic CRM or computer systems. The role also involves assisting in billing support, feedback collection, and improving customer satisfaction. Candidates should have good communication skills in English and Malayalam, basic computer knowledge, and a positive attitude toward customer service. Preference will be given to female candidates with prior experience in customer support or front office roles. The ideal candidate should be polite, patient, and able to handle multiple customers efficiently. Immediate joining preferred with opportunities for growth based on performance and dedication within the organization. Contact office for more details now immediately.