Front office Staff Job Opening in Thrissur

We are hiring a Male Front Office Staff for a reputed hotel located in Veliyannur, Thrissur. The selected candidate will be responsible for managing front desk operations and ensuring a smooth and welcoming experience for all guests. Key duties include greeting and assisting guests during check-in and check-out, handling reservations, answering phone calls, responding to customer inquiries, and providing information about hotel services. The candidate will also manage room bookings, maintain guest records, coordinate with housekeeping and other departments, and handle basic billing and payment processing. Strong communication skills, a polite and professional attitude, and good customer service skills are essential for this role. Basic computer knowledge and experience with hotel management systems will be an added advantage. The ability to work in shifts, handle guest requests efficiently, and resolve issues calmly is required. Freshers with good communication skills and a willingness to learn are also encouraged to apply.