Job Description
Welcome and assist patients, visitors, and attendants.
Register patients and maintain accurate records.
Schedule, confirm, and manage appointments.
Answer and direct phone calls professionally.
Provide information about hospital services and procedures.
Coordinate with doctors, nurses, and other departments.
Handle patient inquiries and resolve basic concerns.
Manage billing, payments, and receipt issuance.
Maintain confidentiality of patient information.
Ensure smooth and efficient front-office operations.
Prepare and organize documents and reports.
Maintain a clean, professional, and patient-friendly reception area.