Job Description
We are hiring a Front Office Executive (male/female preferred) for our Four Star Hotel in Thiruvananthapuram. The candidate will be responsible for managing front desk operations and ensuring a welcoming experience for all guests. Key duties include receiving and assisting guests during check-in and check-out, handling reservations, answering phone calls and emails, and providing accurate information about hotel services. role involves maintaining guest records, coordinating with housekeeping and other departments, and resolving guest complaints promptly and professionally. candidate should maintain a well-groomed appearance, strong communication skills, and a courteous attitude at all times. Basic computer knowledge and familiarity with hotel management systems are preferred. Prior experience in front office or hospitality industry will be an added advantage. Freshers with willingness to learn are also encouraged to apply.