Front Office Manager Job Opening in Kumily, Idukki

A Front Office Manager is responsible for overseeing the front desk and guest-facing operations of a hotel, resort, hospital, office, or other service-oriented organization. Supervising front office staff (receptionists, guest service agents, concierge, etc.) Managing guest check-ins, check-outs, and reservations Handling customer complaints and ensuring guest satisfaction Scheduling staff shifts and monitoring performance Maintaining records, reports, and front office procedures Coordinating with housekeeping, sales, and other departments Ensuring compliance with company policies and service standards Managing cash handling, billing, and daily revenue reports