Job Description
A reputed marketing agency located in Thrissur, MG Road is hiring a Customer Service Executive to handle client interactions and support business communication activities. The selected candidate will be responsible for answering customer inquiries, providing information about company services, handling complaints professionally, and ensuring customer satisfaction. Duties also include managing phone calls, responding to emails and messages, maintaining customer records, and coordinating with the marketing and sales teams for smooth service delivery. Candidates should have good communication skills in Malayalam and basic English, along with a polite and confident attitude. Basic computer knowledge is required. Freshers with strong communication skills are also welcome to apply. Male candidates are preferred for this role due to operational requirements. The company offers a supportive working environment, training, and growth opportunities in the marketing and customer service field. This position provides exposure to client handling, brand communication, and professional development with immediate joining available for suitable candidates who are energetic, responsible, and willing to learn.