Job Description
We are hiring a Front Office Executive (male preferred) for a reputed mobile repair shop located in Ernakulam. The ideal candidate should be smart, polite, and customer-focused with good communication skills. Responsibilities include welcoming customers, understanding their mobile repair requirements, registering service requests, and coordinating with technical staff for timely updates. The candidate will also handle phone calls, provide basic service information, manage billing support, and ensure smooth customer flow in the front office. Maintaining service records, tracking repair status, and informing customers about device updates and delivery timelines are also part of the role. Basic computer knowledge and familiarity with mobile devices will be an added advantage. The candidate should be able to handle customer queries professionally and maintain a clean and organized reception area. Freshers with strong communication skills are welcome, while experienced candidates in front office or retail service will be preferred. Salary will be based on experience and performance. Immediate joining is preferred. Interested candidates may contact for interview scheduling and further details regarding the position.