Job Description
ITI-Mechanical / Diploma in Automobile / B-Tech - Mechanical Engineering / Polytechnic Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection. Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem. Explains the work performed and the repair order charges to the customer. Handles customer complaints. *Attractive Incentives will be provided