CAPTAIN Job Opening in Alappuzha

Supervising Service: Overseeing table service, coordinating with the kitchen, and maintaining cleanliness and hygiene standards in the dining area. Guest Service Excellence: Greeting guests, managing reservations, taking orders, and addressing special requests or complaints to ensure satisfaction. Staff Management & Training: Assigning tasks to waiters, conducting pre-shift briefings, training new staff on SOPs, and managing the service team's performance. Operational Duties: Controlling inventory, assisting with menu planning, and conducting check-ins with guests to ensure quality standards are met. Billing & Finance: Presenting checks, processing payments accurately, and handling cash or card transactions. Sales Promotion: Promoting special menu items and upselling beverages or food to boost daily revenue.

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