Customer Relation Executive Job Opening in Kozhikode

We are looking for a friendly and professional Customer Relation Executive to manage customer interactions, handle inquiries, and ensure excellent customer experience. Key Responsibilities: Interact with customers and respond to inquiries through phone, WhatsApp, and social media. Provide information about services, packages, and offers. Handle customer complaints and resolve issues in a professional manner. Assist customers with bookings, reservations, and general support. Maintain records of customer interactions and feedback. Follow up with customers to ensure satisfaction. Coordinate with other departments to improve customer service. Requirements: Good communication skills in Malayalam and basic English. Basic computer knowledge. Strong customer service and problem-solving skills. Friendly, patient, and professional attitude.

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