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Job Id
2290912 -
Company Type
Marketing Firm -
Job Type
Full Time -
Post Date
09 March 2026
Team Lead Job Opening in Kochi
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Food & AccommodationNO
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Monthly Salary₹ 25000 - ₹ 30000
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Required GenderFemale
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QualificationGraduation in any discipline
Job Description
Job description:
Job Title: Team Lead
Company Name: Aathifpay, AR Pvt Ltd
Work Location:
Aathif Aura,
Pazhassi Lane,
Palarivattom,
Kochi, Kerala – 682025
Job Summary:
The Team Lead – Operations will be responsible for supervising daily operational activities, managing a team of executives, ensuring smooth transaction processing, maintaining service quality standards, and driving operational efficiency in a fast-paced fintech environment.
Key Responsibilities:
Lead and manage the operations team to ensure smooth day-to-day activities
Ensure adherence to regulatory guidelines, compliance standards, and company policies
Handle escalations from clients, merchants, and internal teams
Coordinate with technical, finance, and compliance teams for issue resolution
Conduct team training and performance evaluations
Improve process workflows to enhance efficiency and reduce errors
Ensure high levels of client satisfaction and service delivery
Qualifications:
Graduate/Postgraduate in any discipline
Minimum 2–4 years of team handling experience
Skills & Competencies:
Strong leadership and team management skills
Analytical and problem-solving skills
Excellent communication skills (Hindi & Malayalam mandatory,)
Strong computer proficiency
Benefits:
Attractive salary package (as per industry standards)
Career growth and leadership development opportunities
Opportunity to work in a fast-growing fintech environment
Learning & skill enhancement programs
Supportive and collaborative work culture
Job Types: Full-time, Permanent
Work Location: In person
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