Job Description
We are looking for a strategic and experienced CRM Assistant Manager for a Full Time role at our Courier Service Company located in Kochi, open to Male/Female candidates. The customer relation manager will lead the customer service team, develop and implement strategies to enhance customer satisfaction, manage key client relationships, and resolve escalated issues efficiently. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a deep understanding of customer relationship management to drive customer loyalty and support business growth.