F&B Captain in Munnar Job Opening in Munnar

Supervision & Leadership: Lead, train, and supervise service staff (waiters, hosts) during shifts, conducting pre-shift briefings and setting service standards. Guest Service: Greet guests, handle reservations, manage table seating/assignments, and resolve complaints promptly. Operational Management: Ensure daily service runs smoothly, maintaining cleanliness, and adhering to SOPs. Coordination: Act as the liaison between front-of-house and back-of-house (kitchen) to ensure timely, accurate order delivery. Inventory & Hygiene: Monitor inventory, report stock needs, and maintain strict sanitation and hygiene standards. Sales & Promotion: Drive sales through upselling, promoting special items, and encouraging team members to deliver exceptional service.

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