Automobile Service Advisor Job Opening in Chennai

ob Responsibilities of Service advisor LOCATION: Chennai JOB TYPE: Full-time KEY RESPONSIBILITIES: * Greet customers when they arrive at the parts and service centre and direct them to an available technician. * Consult with a technician about necessary repairs and possible alternatives to repairs as required by the customer. * Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options. * Answer questions about service outcomes (after consulting with a technician if necessary) . * Advise customers about warranty protections and potential cost savings. * Help customers decide between trading in a car and fixing it through our shop. * Manage and oversee the service centre’s workflow and scheduling. * Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up. CANDIDATE REQUIREMENTS: ? Educational Qualification: ITI or Diploma in Automobile Engineering/Mechanical Engineering or a Bachelor of Engineering degree. ? Product knowledge ? Passion for automobiles. ? Good communication to interact with customers

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