Customer Relation Executive Job Opening in Kochi

Client Management: Act as the primary point of contact for clients, building and nurturing strong relationships to ensure satisfaction and retention. Client Support: Address client inquiries, handle concerns, and resolve issues in a prompt and professional manner. Business Growth: Identify opportunities for new business and revenue, often by upselling or cross-selling products and services to existing clients. Internal Collaboration: Work with internal departments like sales, marketing, and product development to ensure client needs are met. Strategic Planning: Develop and implement strategies for client accounts, and monitor market trends to identify new opportunities. Reporting: Track and report on client relationship metrics, client satisfaction levels, and overall account performance. Education: A bachelor's degree in business, marketing, finance, or a related field is often required. Experience: Previous experience in client relationship management, sales, or a related field is typically necessary. Technical Skills: Proficiency with CRM software and Microsoft Office Suite is essential. Soft Skills: Excellent verbal and written communication, strong interpersonal skills, negotiation, and the ability to build rapport are crucial. Analytical Skills: The ability to analyze data and market trends to make informed decisions is a key requirement.

Customer Relation Executive jobs in Kochi. Full Time Customer Relation Executive Job Opportunities in Kochi. Male/Female Customer Relation Executive job vacancies in Kochi. Customer Relation Executive job near me in Kochi.