F&B Service OJT Trainee Job Opening in Munnar

Guest service: Greet and welcome guests, escort them to tables, present menus, and take their orders with a high level of professionalism and warmth. Order execution: Take accurate food and beverage orders and serve them to guests promptly and efficiently. This includes knowledge of menu items, daily specials, and upselling opportunities. Table and area maintenance: Prepare and clean service areas, set tables with cutlery, glassware, and napkins, and clear tables after guests leave. Operational support: Assist with pre-service preparations like setting up tables and rooms. This also involves ensuring all necessary equipment is clean and in good working order. Team collaboration: Work closely with kitchen and other service staff to ensure smooth and coordinated operations. Problem resolution: Handle guest inquiries, complaints, and requests promptly and effectively, aiming to resolve issues and enhance guest satisfaction. Standards and compliance: Learn and follow all hotel or company operating standards, hygiene rules, and safety guidelines. Other duties: Assist with stock checks and manage inventory, follow cash handling procedures, and perform other duties as assigned to support the department. Strong interpersonal and communication skills A positive, customer-centric attitude Attention to detail and a focus on quality Ability to adapt to different situations and work flexibly Basic knowledge of food and beverage preparation and service techniques

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