BRANCH MANAGER Job Opening in Kottarakkara

Key Roles & Responsibilities: 1. Sales Process Oversight: • Oversee the complete sales cycle from customer greeting and product recommendation to negotiation and closing. • Ensure team meets branch-level sales targets via daily tracking and corrective coaching • Maintain and track stock levels; coordinate replenishment and manage dead/aged stock. • Prepare daily/weekly reports on sales, transactions, and inventory for branch head. 2. Negotiation & Customer Engagement: • Leverage advanced negotiation skills during gold valuation discussions to maximize margins. • Handle customer grievances promptly and professionally to ensure satisfaction 3. Process & Compliance Management: • Ensure strict adherence to SOPs, security protocols, stock handling, and transaction accuracy. • Perform regular stock audits and ensure equipment (weighing scales, POS systems) is functional.

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