CENTER MANAGER Job Opening in Kozhikode

Key Responsibilities Sales & Business Development - Drive individual and team sales performance to achieve monthly and annual targets. - Lead and motivate the sales team, conduct regular training and skill-building sessions. - Develop and execute sales strategies, marketing campaigns, and client acquisition plans. - Conduct competitor analysis and implement innovative business growth strategies. Team Leadership & People Management - Recruit, train, and mentor sales executives; monitor and improve individual performance. - Foster a culture of ownership, accountability, and target achievement. - Address team training needs, performance gaps, and employee motivation. Operations & Centre Management - Oversee day-to-day branch operations, administration, and resource management. - Ensure smooth delivery of training programs, client services, and customer satisfaction. - Implement and monitor quality standards, compliance, and certification processes. - Manage office discipline, reporting systems, and operational performance reviews. Client Engagement - Handle customer escalations with prompt solutions. - Conduct client visits, relationship management, and networking with colleges/partners. - Ensure a high level of customer experience and brand reputation.

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