Printer Machine Technician Job Opening in Kottakkal

We specialize in offering high-quality printing equipment, including printers, copiers, and multifunction devices, along with comprehensive maintenance and support services. Currently, we are seeking a skilled and experienced Printer Machine Technician to join our team. Job Description: As a Printer Machine Technician, you will be responsible for installing, servicing, and maintaining printing equipment to ensure optimal performance and customer satisfaction. Your role will involve: Installation and Setup: Install and set up new printing equipment, including printers, copiers, scanners, and multifunction devices, at client locations. Configure printer settings, drivers, and network connections to integrate devices into existing IT environments. Maintenance and Repair: Perform routine maintenance tasks on printers and copiers, such as cleaning, lubricating, and replacing worn-out parts, to prevent malfunctions and prolong equipment lifespan. Diagnose hardware and software issues, troubleshoot error messages, and conduct repairs or component replacements as needed to restore functionality. Technical Support: Provide technical support and assistance to customers via phone, email, or in-person to resolve printing-related problems, questions, and inquiries. Assist end-users with printer setup, configuration, driver installation, and troubleshooting connectivity issues. Quality Assurance: Conduct quality checks and test prints to ensure print quality, color accuracy, and consistency meet customer expectations and industry standards. Calibrate printers and adjust settings to optimize print quality and performance based on specific job requirements. Inventory Management: Manage inventory of spare parts, consumables, and supplies for printing equipment, ensuring adequate stock levels and timely replenishment. Coordinate with suppliers and vendors to procure replacement parts and supplies as needed. Documentation and Reporting: Maintain accurate records of service calls, repairs performed, parts used, and customer interactions in service logs or CRM systems. Generate service reports, performance metrics, and documentation for internal tracking and customer communication. Qualifications: Diploma or Bachelor's degree in Electronics, Electrical Engineering, or a related field. Proven experience as a Printer Technician, Copier Technician, or similar role, preferably in the printing industry. Strong technical knowledge of printing equipment, including laser printers, inkjet printers, photocopiers, and multifunction devices. Proficiency in diagnosing and troubleshooting hardware and software issues in printing devices. Experience with printer repair tools, diagnostic software, and maintenance procedures. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Valid driver's license and willingness to travel to client locations for onsite service calls.