Inside Sales Manager Job Opening in Ernakulam

We are committed to delivering exceptional value and service to our customers, and we are seeking a talented Inside Sales Manager to lead our inside sales team and drive revenue growth through effective sales strategies and customer engagement. Job Description: As an Inside Sales Manager, you will be responsible for leading and managing the inside sales team, developing sales strategies, and driving sales performance to achieve revenue targets. You will work closely with the sales team, marketing team, and other departments to generate leads, nurture customer relationships, and close sales opportunities. Key Responsibilities: Team Leadership: Lead, coach, and mentor the inside sales team, providing guidance, training, and support to help team members achieve sales targets and performance objectives. Sales Strategy: Develop and implement strategic sales plans and initiatives to drive revenue growth, expand market reach, and achieve sales targets in alignment with company objectives. Lead Generation: Oversee lead generation activities, including inbound inquiries, outbound prospecting, cold calling, and lead qualification, to identify and pursue sales opportunities. Customer Engagement: Build and maintain strong relationships with existing and potential customers, understanding their needs, addressing inquiries, and providing solutions to drive customer satisfaction and loyalty. Sales Process Management: Manage the sales pipeline, from lead generation to deal closure, tracking sales activities, monitoring progress, and ensuring timely follow-up and communication with prospects and clients. Sales Performance Analysis: Analyze sales data, metrics, and KPIs to evaluate team performance, identify areas for improvement, and implement strategies to optimize sales efficiency and effectiveness. Collaboration: Collaborate with the marketing team to develop targeted marketing campaigns, sales collateral, and promotional materials to support sales efforts and generate leads. Product Knowledge: Stay updated on product features, benefits, and industry trends, ensuring that the inside sales team is knowledgeable and well-equipped to articulate value propositions and address customer needs. Sales Reporting: Prepare regular sales reports, forecasts, and analyses for management review, providing insights into sales performance, trends, and opportunities for growth. Customer Feedback: Gather and relay customer feedback, insights, and market intelligence to relevant departments, contributing to product development, marketing strategies, and customer experience enhancements. Qualifications: Proven experience in inside sales or sales management roles, with a track record of achieving sales targets and leading successful sales teams. Strong leadership and team management skills, with the ability to motivate, inspire, and coach team members to achieve results. Excellent communication and interpersonal skills, with the ability to build rapport, negotiate, and influence customers and stakeholders effectively. Strategic thinking and problem-solving abilities, with a focus on driving revenue growth and business outcomes. Analytical mindset and proficiency in sales data analysis, CRM systems, and sales reporting tools. Customer-centric attitude and dedication to delivering exceptional service and value to customers. Bachelor's degree in business, marketing, or related field preferred. Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and advancement in a dynamic and growing company. Comprehensive benefits package, including health insurance and retirement plans. Collaborative and supportive work environment with opportunities for learning and development. Potential for additional benefits such as paid time off and employee discounts.